Terms & conditions of use


Access to and use of any part or page of www.operatorskillshub.com (the “Website”) is provided by Operator Skills Hub: an unincorporated joint venture between:

  1. Balfour Beatty Plant & Fleet Services Limited (company registered number: 02449888) as agent for Balfour Beatty Group Limited (company registered number: 00101073) (“Balfour Beatty”); and
  2. Flannery Plant Hire (Oval) Limited (company registered number: 01058421) whose registered office is at 27a Maxwell Road, Northwood, Middlesex, HA6 2XY (“Flannery”) collectively (“Operator Skills Hub” or “we”, “us” or “our”).

By using the Website, you agree to be bound by these terms, which take effect immediately on your first use of the Website.

If you do not agree to be bound by all of the following terms please do not access and/or use the Website. We may change these terms from time to time and so you should check these terms regularly. Your continued use of the Website will be deemed acceptance of the updated or amended terms. If you do not agree to the changes, you should cease using the Website.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms & Conditions of Use.

Intellectual property

Copyright in these pages is owned by Operator Skills Hub. Other than as set out below, all copyright, trademarks, design rights, patents, database rights and other intellectual property rights (registered and unregistered) in and on the Website and all content (including all applications) located on the Website shall remain vested in Operator Skills Hub or its licensors (which includes other users). You may not copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use Website content in any way except for your own personal, non-commercial use. All other use is prohibited. You must not modify any of the Website content, adapt, alter or create a derivative work from any Website content in any circumstances and/or use any part of the content on the Website for commercial purposes unless otherwise licensed by Operator Skills Hub. Operator Skills Hub’s status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.

Limitation of liability

The content of the pages of this Website is for your general information and use only and is not intended to amount to advice on which you should rely. It is subject to change without notice.

Although we have taken reasonable care to keep this Website up to date and accurate, we cannot guarantee that it is all correct. Operator Skills Hub does not provide any warranty, representation or guarantee (implied or express) as to the accuracy, timeliness, performance, completeness or suitability of the information, materials and/or content found or offered on this Website for any particular purpose and you use the Website at your own risk. You acknowledge that such information and materials may contain inaccuracies or errors and Operator Skills Hub and each of the unincorporated joint venture partner’s respective group companies expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Access to and/or use of the Website is provided on a strictly ‘as is’ basis. Operator Skills Hub does not warrant that functions available on the Website will be uninterrupted or error free, that defects will be corrected, or that the Website or the server that makes them available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

Operator Skills Hub makes no warranty in respect of the use of any data or information you submit via the Website and does not accept any liability arising out of any acts or omissions of its business partners, clients or any member of its supply chain in connection with this Website.

Where this Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. Operator Skills Hub have no control over the contents of such third party sites or resources.


Any personal data or information you supply to the Website or to Operator Skills Hub in relation to any training courses or services you access from Operator Skills Hub including but not limited to contact details, and/or other personal data or information you issue to us via use of the fault reporting pages or contact details on the Website will be collected, stored, used and transferred in accordance with the Operator Skills Hub Privacy Notice as set out on the Website.

Operator Skills Hub processes cookies on the Website in accordance with the Privacy Notice and the cookies notice section on the Website.


These Terms & Conditions of Use are governed by the laws of England and Wales. You agree that the English courts shall have exclusive jurisdiction in relation to any dispute arising out of or in connection with these Terms & Conditions of Use.

To the extent that any part of these Terms & Conditions of Use is found to be invalid, unlawful or unenforceable by any court of competent jurisdiction such part shall to that extent be severed from the remaining terms all of which shall remain in full force and effect as permitted by law.

The failure or delay of Operator Skills Hub to exercise or enforce any right in these terms does not waive Operator Skills Hub’s right to enforce that right.

Changes to these terms

These terms replace all previous versions and we reserve the right to change the terms at any time. Any changes to these terms will be posted here.